Ordering and Fitting Process

 

Thank you for your interest in J.B. Hill fine handmade custom western boots.  You may order boots directly from our factory!

If you would like one of our boot styles you can order it in your standard size, or we can make a pair of boot made to measure by customizing your last.  In order to determine your J.B. Hill Boot size we will need to send out a “fitter boot” (at your expense)to have you verify your foot size before we can start your boot.  If you have an established fit we should have your sizing on file, just give us a call.

 

Boots in stock

Limited “in-stock” boot inventory is available in standard sizes for immediate purchase and shipping.  Please feel free to contact customer service  at jfarmer@kemosabe.com for a list of boot styles and sizes available.

 

Standard delivery

Delivery varies and will be quoted with a more accurate delivery date when your order is placed.

 

DISCLAIMER There is no guarantee on color shading and texture which may differ slightly from the boot depicted on the website. Variations occur in electronic transmitted colors and dye lots vary. Realize that all  leather is harvested from actual animals and our leather is not man-made. This may create variations in color and texture. The imperfections and scaring that occur naturally add uniqueness and beauty to the finished leather products. You can request swatches if you have questions on leather textures and colors.

Our boots are custom fit whether it is a standard or custom design. For this reason, completed boots are non-returnable and non-refundable. If there is a problem with the design or fit, we do our best to make adjustments to satisfy our customers.