Contact Customer Service


WHERE YOU CAN BUY  J.B. HILL BOOTS

Thank you for your interest in J.B. Hill fine handmade western boots.  You may order boots directly from our factory.  We encourage visits to our factory where you can observe the boot making process.  You can also select the leather for your boots along with receive a personal fitting. During the visit we will have you try on boots and take custom measurements if necessary.  You will also have the opportunity to personally select the leather for your boots.

You can shop at one of our stocking retailers who will carry a representative selection of styles and sizes to fit all but the problematic sizes.  We work closely with these retailers to assist in difficult fitting situations.

IN STOCK

We do carry an inventory of boots in stock in standard sizes that are available for immediate purchase and delivery. Please feel free to contact our customer service agent for a list of the styles and sizes.

HOURS OF OPERATION

We are open Monday through Friday 8:00 a.m. 5:00 p.m.  Weekends visits are by appointment only.

STANDARD DELIVERY

Normal delivery is approximately 6-8 weeks after the fitting process is completed.  Our customer service will keep you informed if we encounter any difficulties resulting in delays in processing your order.

Holidays: Due to high demand during the holidays, please be aware that all orders require advanced preparation.  In order to guarantee delivery for Christmas orders, they must be placed and sized by October 15th.

PRINTED CATALOGS

We have a set of J.B. Hill Catalogs available for $12.50.  This charge / payment will be credited towards your first purchase of J.B.Hill Boots.

Please note: Leather color may vary slightly from catalog & web page illustrations.  If you are concerned about the color, swatches are available upon request.


CONTACT US

J.B. Hill Boot Company
335 N. Clark Drive
El Paso, Texas 79905
Telephone – 915 – 599-1551
Fax – 915 – 599-1661
E Mail – customerservice@jbhilltexas.com



To service you better please complete the short customer information form below.

A customer service representative will contact you within 1 -2 business days.

Customer Information Form

Please Note: Your personal information will be used for our customer database only and will not be shared with any third party.

* Required Field

First Name (*Required)

Last Name (*Required)

Address

City

State

Zip

Primary Phone (*Required)

Other Phone

E-mail (*Required)

I would like to receive promotions and special product information from J. B. Hill Boot Company only via e-mail.

Have questions? Need more information?
Use the box below to ask questions, request pricing,
additional details on boots, request a catalog, etc.

Styles of Interest:

Style


Usual Size

Toe (See Style Information)

Heel (See Style Information)

My own custom design

Which Internet source did you use to find us?

If you did not use the Internet, how did you find us?